Booking software for
Physiotherapists
Initial assessments take longer. Follow-up sessions are shorter. Discharge appointments are different again. Nextro lets you list each session type correctly so your clinic runs to schedule — and patients pay upfront, reducing the administrative burden of chasing unpaid invoices.
3-day free trial. No setup fee.
The problems you're solving
Initial assessments and follow-ups are different lengths
A new patient assessment takes 60 minutes. A follow-up treatment session is 45 minutes. A discharge review might be 30 minutes. Booking all sessions in the same slot length creates wasted time or rushing — neither is acceptable in a clinical setting.
Patients who don't complete their treatment plan are hard to re-engage
A patient discharged after session 3 of a 6-session programme leaves money on the table and a recovery incomplete. Without an automated rebooking prompt, re-engagement requires a manual phone call or letter.
Payment collection after sessions creates awkward dynamics
Asking for payment after a treatment session — particularly in a clinical context — creates an uncomfortable transactional moment. Upfront payment removes this entirely: the financial exchange happens before the patient arrives, allowing the session to focus purely on treatment.
Appointment reminders require manual effort
Physiotherapy appointments are often booked weeks in advance. Patients forget, or life intervenes. A missed appointment wastes clinic time that can rarely be filled at short notice.
How Nextro solves it
What you get
Separate session types for each appointment stage
Initial assessment: 60 minutes. Follow-up treatment: 45 minutes. Discharge review: 30 minutes. Each listed with the correct duration so your clinic schedule is always accurate.
Upfront card payment at booking
Patients pay when they book. No invoicing, no payment requests after treatment, no outstanding balances. The clinical relationship stays focused on treatment.
Preparation notes for new patient assessments
Add intake guidance to your initial assessment service — bring previous scan results, wear comfortable clothing, complete medical history form. Patients read this during the booking flow.
Automatic appointment reminders
24-hour reminder emails sent automatically for every booking. Patients who booked 3 weeks ago are reminded in time to prepare — and to cancel if they can't attend, giving you time to fill the slot.
Session credit packs for treatment programmes
Sell a 6-session rehabilitation programme as a prepaid bundle. Patients commit to the full course upfront and you receive the income at the start of treatment.
Professional booking page for your clinic
A clean, direct booking experience that reflects a clinical standard of professionalism. Patients book directly with your practice, not through a marketplace.
Getting started
Up and running in minutes
Set up your session types
Initial assessment, follow-up, discharge review — each with its correct duration, preparation notes, and price. Set your clinic hours.
Patients book online
Share your booking link on your website, Google Business Profile, and referral letters. Patients choose their session type and pay by card.
Focus entirely on treatment
Payment is handled. Reminders are sent. Notes are collected. Your clinical sessions can be entirely focused on the patient.
Ready to get started?
3-day free trial · £29/month after · No commission · Cancel anytime
Questions answered
Common questions
Answers about booking, payments, and getting started with Nextro.
Can physiotherapists set different session lengths for assessments and follow-ups?
Yes. Each session type has its own duration and price. Initial assessment (60 minutes), follow-up treatment (45 minutes), and discharge review (30 minutes) are all listed separately with the correct scheduling.
How does upfront payment work for private physiotherapy?
Patients pay the full session fee by card at the time of booking via Stripe. The money is deposited into your Stripe account. There is no invoicing, no payment terminal at reception, and no outstanding balances to manage.
Can physiotherapy clinics sell treatment packages through Nextro?
Yes. Nextro's credit pack feature lets you sell prepaid programmes — 6 sessions, 8 sessions — at a package rate. Patients purchase the programme online and redeem one session credit per booking.
What cancellation policy should a physiotherapy practice use?
A 24-hour cancellation window is standard. Full refund with more than 24 hours notice; session fee retained within 24 hours. Patients who genuinely cannot attend with short notice can reschedule rather than cancel — you retain the payment and the treatment continues.
Does Nextro work for physiotherapy practices with multiple therapists?
Nextro is currently designed for individual practitioner bookings. For a multi-therapist clinic, each physiotherapist would have their own Nextro account and booking page. We recommend checking our pricing page for any team features.