Support
Get in touch
We're a small team building Nextro. We read every message and reply as quickly as we can.
Email support
admin@nextroapp.comWe aim to respond within 1–2 business days.
What to include in your message
Your account email address
A brief description of your question or issue
Any relevant booking or payment reference numbers
For quick questions, you can reach us on WhatsApp. We check messages regularly during business hours.
Open WhatsApp →Help centre
Browse step-by-step guides covering bookings, payments, availability, and getting started.
Browse help guides →Company information
Have a question about a booking payment?
Booking payments go directly to the business you booked with — not to Nextro. For refund or cancellation queries, contact the business using the details on your booking confirmation email. For platform billing issues, contact us directly.
Read our refund policy →