Legal
Cookie Policy
Last updated: March 1, 2026
1. What are cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device and remember information about your visit. Similar technologies such as local storage and session storage may also be used for equivalent purposes.
This Cookie Policy explains what cookies Nextro uses, why we use them, and how you can control them. It applies to the Nextro platform operated by COACHFLO LTD (Company No. 17052803), England and Wales.
2. Essential cookies
Essential cookies are necessary for Nextro to function. They cannot be switched off without breaking core functionality. These cookies do not track you for marketing purposes and do not require your consent under the Privacy and Electronic Communications Regulations (PECR).
- coachflo_access — Set by Nextro when you enter the site access password. This httpOnly cookie stores a session token that confirms you are authorised to access the platform. It expires after 30 days or when you clear your cookies. No personal data is stored in this cookie.
- Firebase Authentication cookies / tokens — Firebase (Google) uses browser-side storage (IndexedDB and localStorage) to maintain your authenticated session after sign-in. These tokens are required to keep you logged in to your Coach account. They are cleared when you sign out or clear site data.
3. Stripe payment cookies
When a Client proceeds through the card payment checkout, they are directed to a Stripe-hosted checkout page. Stripe sets its own cookies and uses similar technologies on its pages to:
- Detect and prevent fraud during payment processing.
- Remember payment form state during the checkout session.
- Support Stripe's security and identity verification systems.
These cookies are set by Stripe Technology Europe, Limited and are governed by Stripe's Privacy Policy. Nextro does not control or have access to these cookies.
4. Analytics and performance tracking
Nextro uses the following non-essential analytics and performance tools. These are only activated after you explicitly click Accept all on the cookie banner. If you click Reject non-essential, none of these tools will run.
- Firebase Analytics (Google) — Collects anonymised usage data to help us understand how coaches use the platform. Data is processed by Google and governed by the Google Privacy Policy.
- Vercel Speed Insights — Measures page load performance to help us identify and fix slow pages. No personal data is collected. Governed by the Vercel Privacy Policy.
- Meta Pixel (Meta Platforms, Inc.) — Tracks page visits on the Nextro marketing site to support advertising attribution and audience analytics. Only runs after you accept cookies. Governed by the Meta Privacy Policy. We do not share Client personal data with Meta.
Your choice is stored in your browser's local storage under the key cf_cookie_consent and persists until you clear your browser data. You can update your preference at any time by clearing local storage for nextroapp.com in your browser settings.
5. How to manage cookies
You can control and delete cookies through your browser settings. Most browsers allow you to:
- View which cookies are stored on your device.
- Block cookies from all or specific websites.
- Delete cookies stored during past browsing sessions.
Please note that blocking or deleting essential cookies (such as coachflo_access and Firebase authentication tokens) will prevent you from using Nextro, as sign-in and access verification rely on them.
Browser-specific guidance on managing cookies:
6. Changes to this Cookie Policy
We may update this Cookie Policy from time to time, for example if we introduce new features that use cookies or if applicable law changes. Updates will be posted on this page with a revised "Last updated" date.
7. Contact
For questions about this Cookie Policy or our use of cookies, contact us at: admin@nextroapp.com
COACHFLO LTD, Company No. 17052803, England and Wales.