Booking software for
Osteopaths
A new patient osteopathic assessment involves history, examination, and a treatment plan discussion — it takes significantly longer than a follow-up session. Nextro schedules each appointment type at the correct length and takes payment upfront, so your practice runs to time and your income is secure.
3-day free trial. No setup fee.
The problems you're solving
Case history and examination add time to new patient appointments
An osteopathic new patient appointment involves subjective history, orthopaedic and neurological screening, postural assessment, and informed consent — before any treatment begins. Booking new patients into a standard follow-up slot creates pressure, rushed work, and patient dissatisfaction.
Ongoing care requires reliable scheduling
A patient with chronic lower back pain may need sessions every two weeks for several months. When the rebooking process requires phone contact, some patients slip — and a lapse in treatment can set back recovery significantly.
No-shows disrupt a tightly scheduled clinic
Osteopathic clinics run on precise 30 or 45-minute sessions. A missed appointment creates a gap that disrupts the rhythm of the entire clinic day. Upfront payment significantly reduces the incidence of last-minute no-shows.
Referral patients need a smooth, professional booking experience
Many osteopathic patients arrive via GP or specialist referral. The first interaction with your clinic is often the booking process. A professional, direct online booking page projects the clinical standard patients expect.
How Nextro solves it
What you get
Separate appointment types for each stage of care
New patient assessment: 60 minutes. Follow-up treatment: 45 minutes. Review appointment: 30 minutes. Each listed correctly — no rushing, no wasted time.
Upfront payment for all appointments
Patients pay at the time of booking via Stripe. No post-session invoicing, no bank transfer requests, no outstanding balances.
Patient preparation notes
Add intake guidance to your new patient service — wear loose clothing, bring previous scan or X-ray reports, complete the online intake form. Patients receive this during the booking flow.
Automated reminders for every appointment
24-hour reminder emails sent automatically. Patients who booked three weeks ago are reminded in time to prepare — and to cancel if necessary, freeing the slot.
Treatment course bundles
Sell 6-session treatment courses as prepaid bundles. Patients commit to the programme and you receive the income upfront.
Direct, branded booking page
A clean booking page for your practice — not a healthcare directory. Patients see your services and book directly with you.
Getting started
Up and running in minutes
List your appointment types
New patient assessment, follow-up treatment, review — each with the correct duration and price. Add preparation notes for new patients.
Patients book and pay online
Website, referral letters, Google Business Profile. Patients book their appointment and pay by card without contacting reception.
Clinical focus, no booking admin
Your clinic sees prepared, paid patients. Reminders run automatically. You see your day in advance.
Ready to get started?
3-day free trial · £29/month after · No commission · Cancel anytime
Questions answered
Common questions
Answers about booking, payments, and getting started with Nextro.
How should osteopaths manage new patient vs. follow-up appointment lengths?
Set each appointment type as a separate service with its own duration. New patient assessment at 60 minutes, follow-up treatment at 45 minutes. Patients select the correct type when booking — and you schedule the right amount of time for each stage of care.
Can osteopaths sell treatment packages through Nextro?
Yes. Nextro's credit pack feature allows you to sell prepaid treatment courses — 4, 6, or 8 sessions — at a package rate. Patients purchase the course and redeem one session credit per appointment.
What cancellation policy works best for an osteopathy practice?
A 24-hour cancellation window is standard for clinical practices. Full refund with more than 24 hours notice; session retained within 24 hours. Patients in an ongoing care programme can reschedule rather than cancel — the credit is retained and the programme continues.
Does Nextro comply with clinical data requirements for osteopathy?
Nextro handles scheduling and payment data. Clinical patient records, consent forms, and case notes should be managed through your clinical practice management system. Nextro does not store clinical health information.
Can I offer an osteopathic sports screening through Nextro?
Yes. List sports screening as a separate service with its own duration and price. Athletes or sports clubs can book directly through your Nextro page.