Booking software for
Acupuncture clinics
Traditional acupuncture consultations take time — case history, tongue and pulse diagnosis, and the treatment itself can take 90 minutes for a new patient. Follow-up sessions are shorter. Nextro schedules each correctly and takes payment upfront so your clinic runs without interruption.
3-day free trial. No setup fee.
The problems you're solving
Initial consultations are substantially longer than follow-ups
A first acupuncture appointment — Chinese medicine intake, constitutional diagnosis, lifestyle discussion, and treatment — can take 90 minutes. Follow-up sessions are 45 to 60 minutes. Booking both at the same slot length creates a poorly run clinic.
Patients starting a course often don't complete it
Acupuncture typically requires a series of sessions for noticeable benefit — often 4 to 6 at weekly intervals initially. Patients who start but don't book ahead lose momentum, stop after two sessions, and don't see the results.
Continuity of care requires regular scheduling
An acupuncturist who sees a patient for fertility support, chronic fatigue, or pain management needs to see them consistently. Irregular bookings through informal channels create gaps in treatment that compromise outcomes.
Payment at the end of a treatment session is disruptive
Taking payment after an acupuncture session — when a patient may be resting, sensitive, or simply relaxed — is clinically disruptive and personally uncomfortable. Upfront payment removes this entirely.
How Nextro solves it
What you get
Initial and follow-up consultations as separate services
Initial consultation: 90 minutes. Follow-up treatment: 60 minutes. Maintenance session: 45 minutes. Each listed with the correct duration and price.
Upfront card payment removes the post-session transaction
Patients pay at the time of booking via Stripe. The clinical session is undisturbed. No payment terminal at the desk, no invoicing, no outstanding balances.
Intake preparation notes for new patients
Add TCM intake guidance — avoid caffeine before the session, eat a light meal, wear loose clothing, prepare to discuss medical history — to your initial consultation service on your booking page.
Treatment course bundles for consistent care
Sell 6 or 8-session treatment courses as prepaid bundles. Patients commit to the full course at the start, you receive the income upfront, and continuity of care improves.
Automatic 24-hour reminders
Patients receive a reminder the day before their appointment. For a patient who booked three weeks ago, this reminder is essential for preparation and attendance.
Your own clinic booking page
A professional, direct booking link for your practice. Not a directory listing alongside other acupuncturists — your page, your patients, your brand.
Getting started
Up and running in minutes
List each consultation and session type
Initial consultation, follow-up, maintenance — each with preparation notes, duration, and price.
Patients book and pay online
Website, referral communications, social media. Patients choose their appointment and pay by card.
Clinical sessions without payment interruption
Patients arrive prepared and paid. You focus entirely on the treatment. Reminders and rebooking prompts run automatically.
Ready to get started?
3-day free trial · £29/month after · No commission · Cancel anytime
Questions answered
Common questions
Answers about booking, payments, and getting started with Nextro.
How should acupuncturists handle the difference between initial and follow-up appointment lengths?
Set each as a separate service with its own duration. Initial consultations at 90 minutes, follow-up sessions at 60 minutes. Patients select the correct type when booking, and your schedule reflects the actual time required for each.
Can acupuncture practitioners sell treatment courses through Nextro?
Yes. Nextro's credit pack feature lets you sell prepaid courses — 6 or 8 sessions — at a package rate. Patients buy the course online and redeem one session per appointment. This encourages course completion and provides upfront income.
What cancellation policy is appropriate for acupuncture?
A 24-hour or 48-hour cancellation window is standard. Full refund with sufficient notice; session retained within the window. Patients with ongoing care plans typically reschedule rather than cancel — the credit is retained and the treatment continues.
Does Nextro work for acupuncturists working from multiple clinic locations?
Nextro is designed for a single booking page per practitioner. If you work from two different locations on different days, you can note location information in your booking page and service descriptions. Clients select the service and see the location details.
Can I accept self-referral and GP-referred patients through the same booking page?
Yes. Self-referral patients can book directly from your Nextro link. For GP-referred patients, you can share the same booking link in referral communications or documentation.