How Booking Link Import Works
Paste your existing booking page URL during setup and Nextro will pre-fill your business name automatically — no manual re-entry required.
What it does
During signup, Nextro asks whether you are switching from an existing booking platform. If you are, you can paste the URL of your public business profile on that platform. Nextro reads only the publicly visible information on that page — the same information any visitor could see — and uses it to pre-fill your business name inside Nextro.
The import is a convenience feature to save you retyping your business name during initial setup. It does not transfer your client list, services, prices, calendar, or any account data from the other platform. You remain in full control of what ends up in your Nextro account.
Supported platforms
The import feature accepts public profile URLs from the following platforms. Only HTTPS links from these domains are accepted.
Fresha
https://www.fresha.com/a/your-business-name
Booksy
https://booksy.com/en-gb/...
Treatwell
https://www.treatwell.co.uk/place/...
Square Appointments
https://squareup.com/...
Acuity Scheduling
https://yourname.acuityscheduling.com
Timely
https://bookings.gettimely.com/...
What is imported
Nextro retrieves only publicly visible information from the page — the same content any visitor could see without logging in.
Read from the page title or Open Graph metadata on your public profile page.
What is not imported
The following are never accessed, retrieved, or stored by the import feature.
All of the above need to be added manually inside Nextro after your account is created.
Your responsibilities
By using the booking link import feature, you confirm that:
- 1The profile URL you submit belongs to your own business or a business you are authorised to represent.
- 2You have the right to use the business information retrieved through the import.
- 3You have reviewed any pre-filled information and are satisfied it is accurate before going live.
Troubleshooting
URL not recognised
Check that the URL starts with https:// and goes directly to your public business profile page — not the platform homepage or a sign-in page. Copy the URL from the address bar while viewing your profile as a visitor.
Platform not supported
Only the platforms listed in the Supported platforms section are accepted. If your platform is not listed, choose 'I'll set up manually' and enter your details directly.
Profile is private or unavailable
The import only works with publicly accessible profiles. If your profile is set to private, unlisted, or currently inactive on the other platform, Nextro cannot read it. Make the profile public temporarily, or use manual setup instead.
Import succeeded but business name is wrong
The business name is read from your profile page's title or metadata, which may differ from your preferred trading name. You can edit it immediately after import in the next setup step, and any time later in Settings.
Import failed or timed out
The other platform's page may be temporarily unavailable. Wait a moment and try again, or choose 'I'll set up manually' to continue without the import.
Too many requests error
Import requests are rate-limited to prevent abuse. Wait a minute and try again. If the issue persists, continue with manual setup.
