Booking software for
Lash technicians
Lash bookings require precision — patch test timing, infill intervals, and appointment lengths that vary by set type. Nextro handles all of it automatically, so clients book the right service at the right time and pay upfront before they arrive.
3-day free trial. No setup fee.
The problems you're solving
Patch test management is a compliance headache
New clients need a patch test 24–48 hours before their first lash appointment. Tracking this across DMs, texts, and a paper diary is messy. One missed patch test means a same-day cancellation or, worse, an allergic reaction.
Infill intervals drift when clients don't rebook promptly
Lashes look best when infills are every 2–3 weeks. Clients who leave it too long need a full set, not an infill — but they still book an infill slot. Without an automated system, you discover this at the appointment, not in advance.
Full set and infill appointments are completely different lengths
A Russian volume full set can take 2.5–3 hours. An infill takes 60–90 minutes. Classic infills are faster. Booking systems that give all clients the same slot length create constant scheduling disasters.
Last-minute cancellations leave long gaps with nothing to fill
A 2.5-hour Russian volume slot that cancels on the morning gives almost no time to rebook. You have already arranged your day around that appointment, prepared your station, and turned away other clients.
How Nextro solves it
What you get
Service-specific lengths for every lash type
Classic full set: 90 minutes. Hybrid full set: 2 hours. Russian volume full set: 2.5–3 hours. Infill: 60–90 minutes. Set the right duration for each service and clients only see valid booking times.
Upfront card payment at booking
Every booking is paid when it's made. A 2.5-hour Russian volume full set requires a significant block of your time — and a significant payment commitment from the client. No-shows drop dramatically.
Automatic infill reminder emails
Nextro sends a rebooking reminder after each appointment. For a client on a 3-week infill cycle, that prompt arrives at week 2.5 — before they've forgotten and left it too long.
Custom cancellation policy per service
A full set cancellation deserves a stricter policy than an infill. Set window-based refund rules for each service so clients know exactly what happens if they cancel.
A professional booking page for your brand
A clean, direct booking page — not a marketplace. No competitor listings, no platform branding. Your clients come to you.
Booking credit packs for regular clients
Offer your infill regulars a pack of 4 or 6 appointments prepaid. They lock in their slot, you lock in the income, and both sides have every reason to honour the schedule.
Getting started
Up and running in minutes
Add each lash service with the right timing
Classic full set, hybrid infill, Russian volume — each with its own duration and price. Your calendar automatically accounts for the correct length.
Share your booking link
Instagram bio, WhatsApp, TikTok. Clients choose their service, pick a time, and pay by card. Patch test requirement can be noted on the booking page.
Arrive to paid, prepared clients
Clients receive a confirmation and a 24-hour reminder. You know your day in advance. No-shows can't hurt you — you already have their payment.
Ready to get started?
3-day free trial · £29/month after · No commission · Cancel anytime
Questions answered
Common questions
Answers about booking, payments, and getting started with Nextro.
Can lash techs track patch tests through Nextro?
Nextro doesn't have a built-in patch test tracker, but you can add a note to your booking page explaining that new clients must complete a patch test before their first appointment. Many lash techs use this as an intake step — if a client books without a patch test record, you contact them before the appointment to arrange it.
How should lash technicians handle infill no-shows?
With Nextro, infill clients pay upfront when they book. A no-show doesn't leave you out of pocket — you've already been paid. Your cancellation policy determines whether they receive any refund if they cancel within a certain window.
Can I list Russian volume, hybrid, and classic as separate services?
Yes. Each service type gets its own listing with its own duration and price. Clients select exactly what they want — no confusion, no booking the wrong service.
What is the best way to get lash clients to rebook promptly?
A combination of a rebooking link in the confirmation email and an automatic reminder sent 2–3 weeks after the appointment. Nextro sends both. Clients who book immediately after their appointment are far more likely to stay on their infill cycle.
Does Nextro work for mobile lash technicians?
Yes. Mobile lash techs get the same full booking page and payment system. You can include a travel area note and any setup requirements on your booking page.