Booking software for
Estheticians and facialists
Facial clients have skincare concerns that require pre-appointment consultation, and some treatments have contraindications that must be checked before they arrive. Nextro gives you a professional booking page with service-level preparation notes — so clients are ready and your treatment room stays productive.
3-day free trial. No setup fee.
The problems you're solving
Contraindication screening happens too late
A chemical peel can't be performed on active acne, recent sunburn, or alongside certain skincare actives. Finding this out when the client is already on the treatment table wastes both your time and theirs — and can create a liability issue.
Treatment room downtime is expensive
A 60-minute facial slot that cancels on the morning is a significant revenue loss. The room is set up, the products are prepared, and the appointment gap can't be filled at short notice.
Facial package clients are hard to retain without a rebooking flow
A client who starts a 6-facial brightening programme should be returning every 4 weeks. Without a reliable booking system prompting them, they attend two sessions and then lose momentum.
Premium treatments need clearer online positioning
A £120 customised facial requires a different booking experience than a £45 express treatment. When both are managed through Instagram DMs, the premium service doesn't feel premium.
How Nextro solves it
What you get
Service-level preparation notes for each treatment
Add pre-appointment instructions to each facial service — avoid retinol for 48 hours, no sun exposure, no active exfoliants for 3 days. Clients read this before booking, not on arrival.
Upfront card payment for all facial bookings
Every booking is paid at the time of booking via Stripe. Premium facial bookings in particular benefit from upfront payment — the financial commitment reduces last-minute cancellations significantly.
Correct durations per facial type
Express facial: 45 minutes. Customised treatment: 75 minutes. Chemical peel with recovery time: 90 minutes. Set the right length for each treatment and your room schedule is always accurate.
Package bookings with credit packs
Offer 4 or 6-session facial packages at a bundled rate. Clients pre-purchase, you receive the money upfront, and the treatment programme runs to completion.
Automatic follow-up reminders
After each facial, a prompt goes out to rebook the next session. For clients on a 4-week maintenance schedule, this reminder arrives at the right time — before they've forgotten.
Professional booking page for your clinic or studio
A clean, professional booking link that presents your treatments at the right price point. No marketplace, no platform, no competing listings on the same page.
Getting started
Up and running in minutes
Add your facial services
Express facial, customised treatment, peel, microdermabrasion — each with its own preparation notes, duration, and price.
Share your booking link
Instagram, website, email newsletters. Clients book and pay online without contacting you first.
Clients arrive prepared and paid
Confirmation and reminder emails go out automatically. You see your day in advance. Preparation notes mean no last-minute contraindication surprises.
Ready to get started?
3-day free trial · £29/month after · No commission · Cancel anytime
Questions answered
Common questions
Answers about booking, payments, and getting started with Nextro.
How should estheticians handle contraindication screening through a booking system?
Add pre-appointment preparation notes to each treatment service. For high-risk treatments like chemical peels, include a note advising clients to contact you if they have any of the listed conditions. Many estheticians follow up with a brief intake question by email or message after the booking is made.
Can I offer a 6-facial package through Nextro?
Yes. Nextro's credit pack feature lets you sell bundles of appointments — for example, 6 facial sessions at a package price. Clients purchase the pack and redeem one credit per booking.
What cancellation policy should an esthetician use?
A 48-hour cancellation window is typical for facial bookings. Full refund if cancelled more than 48 hours in advance; 50% or no refund within 48 hours. You set the policy; clients see it before they book.
Does Nextro work for home-based or mobile estheticians?
Yes. Home-based and mobile estheticians use the same Nextro booking page and payment system. You can add service area information and any setup requirements on your booking page.
Can I list both express and luxury facial options?
Yes. Each service has its own name, description, duration, and price. An express facial might be 45 minutes at £45; a customised luxury treatment might be 90 minutes at £120. Clients see the difference and choose accordingly.