Booking software for
Independent cleaners
Regular domestic cleaning runs on trust and reliability. End-of-tenancy cleans are high-stakes, high-value jobs. Nextro helps independent cleaners take upfront card payment, confirm bookings professionally, and build a reliable client schedule — without relying on bank transfers and informal agreements.
3-day free trial. No commission on jobs.
The problems you're solving
Recurring clients cancel at the last minute without payment stakes
A weekly domestic clean that cancels on the morning — because the client forgot they have guests — leaves you with a gap in a carefully planned route. Without upfront payment, there's no financial incentive for the client to keep the commitment.
End-of-tenancy cleans need clear scope and cancellation terms
An end-of-tenancy clean is often time-critical — booked for a specific moving-out day. Cancellations at short notice can derail a tenant's deposit return. Clear terms and upfront payment protect both parties.
New client trust-building requires professionalism at the first contact
A client who is letting you into their home for the first time forms their impression from the booking process. A professional online booking page with clear service descriptions sets the right expectation.
Access and property notes need to be captured before the clean
Key lockbox codes, pet management instructions, specific room priorities — all of this information ideally arrives before you're standing at the front door.
How Nextro solves it
What you get
Regular, deep, and end-of-tenancy cleans as separate services
2-bed regular clean: 2.5 hours. Full deep clean: 4 hours. End-of-tenancy: 6 hours. Each with correct duration and price.
Upfront card payment at booking
Clients pay when they book. No monthly invoice chasing, no cash collection after the clean, no late payments from regular clients.
Property access and preparation notes
Add instructions for clients to leave — key instructions, pet management, room priorities. Clients provide this information at booking time.
Recurring session credit packs
Sell a 4-clean or 8-clean monthly bundle at a small discount. Clients commit to their regular cleaning schedule upfront.
Strict cancellation terms for end-of-tenancy jobs
An end-of-tenancy clean that cancels 12 hours before a moving day is impossible to replace. Set a 48 to 72-hour no-refund window for these high-value bookings.
Automatic reminders the day before each clean
Clients receive a reminder with any preparation notes — clear the kitchen surfaces, ensure the dog is secured. Cleans start more smoothly when clients are prepared.
Getting started
Up and running in minutes
List your cleaning services
Regular domestic clean, deep clean, end-of-tenancy — each with duration, preparation notes, and price.
New and existing clients book online
Share your booking link via referral emails, local community groups, and Nextdoor. Clients book and pay without a phone call.
Arrive to prepared, paid properties
Access information captured at booking. Reminders sent automatically. Your cleaning schedule runs without last-minute surprises.
Ready to get started?
3-day free trial · £29/month after · No commission · Cancel anytime
Questions answered
Common questions
Answers about booking, payments, and getting started with Nextro.
Can independent cleaners take card payment through Nextro?
Yes. Nextro takes card payment at the time of booking via Stripe. Clients pay when they book their clean — no end-of-session cash, no monthly invoice, no outstanding payments to chase.
How do cleaners capture key and access information through a booking system?
Add preparation notes to your cleaning services requesting the information you need — key lockbox code, pet management, specific priorities. Clients provide this in a follow-up message or you can request it by email after booking.
What cancellation policy should cleaners use for regular domestic cleans?
A 24-hour cancellation window is standard for regular domestic cleans — full refund with more than 24 hours notice, session fee retained within 24 hours. For end-of-tenancy cleans, a 48 or 72-hour window is more appropriate.
Can I sell a monthly cleaning package through Nextro?
Yes. Sell a bundle of 4 weekly cleans as a prepaid credit pack. Clients purchase the monthly block and redeem one credit per clean. This is particularly effective for establishing long-term regular clients.
Does Nextro work for cleaning businesses with multiple cleaners?
Nextro is designed for individual operator bookings. For a cleaning business with a team of cleaners, each cleaner would have their own Nextro account. Team management and job allocation would be handled separately.