Nextro

Booking software for

Dog groomers

A Labradoodle full groom takes twice as long as a Chihuahua tidy. Handstripping a working Cocker Spaniel is different from clipping a Shih Tzu. Nextro lets you list breed-specific and service-specific appointments at the correct duration and price — so your grooming schedule is always realistic.

3-day free trial. No setup fee.

The problems you're solving

01

Grooming times vary enormously by breed and coat type

A doodle full groom can take 3 to 4 hours. A terrier tidy is 60 to 90 minutes. A puppy first groom is 30 to 45 minutes. Booking all dogs into the same slot length creates a grooming day that always runs over.

02

Regular grooming cycles break without prompts

A Poodle cross who comes every 6 weeks for a full groom is a significant part of your income. If the owner doesn't rebook before they leave, they forget — and come back 10 weeks later with a matted dog.

03

No-shows with dogs create particular problems

Unlike a hair appointment, a dog grooming no-show leaves you with a prepared space, heated dryers on, and a fully blocked slot that cannot be reassigned at short notice. Upfront payment changes the economics of a cancelled appointment.

04

Pickup and dropoff timing requires precise communication

'Drop your dog off between 9 and 9:30, ready for collection at 1pm' is information that owners need to know before the appointment — not when they arrive. Clear preparation notes at booking time reduce morning confusion.

How Nextro solves it

What you get

Breed-specific and service-specific appointment types

Small breed tidy: 60 minutes. Medium breed full groom: 2 hours. Large breed full groom: 3 hours. Puppy introduction: 45 minutes. Handstrip: 3 hours. Each with the correct time.

Upfront card payment for every grooming appointment

Dog owners pay when they book. A 3-hour Cockapoo groom that cancels at 8am was already paid — you haven't lost the income.

Pickup and dropoff instructions at booking

Add timing instructions and preparation notes to each service — arrive between 9 and 9:30, ensure the dog has been walked, bring the dog's usual lead and collar. Owners read this when they book.

Automated 24-hour and 48-hour reminders

Reminders go out automatically before every appointment. Owners who might have forgotten their dog's grooming appointment are reminded in time to make plans.

Grooming credit packs for regular clients

Sell 4 or 6-groom bundles at a small discount. Regular clients who pre-purchase their grooming cycle stay on their schedule — and their dogs arrive in manageable coat condition.

Rebooking prompts after every groom

After each appointment, a rebooking prompt goes out. For a dog on a 6-week cycle, this arrives at week 5 — keeping the calendar full without you chasing.

Getting started

Up and running in minutes

List your grooming services by breed size and coat type

Small, medium, large. Full groom, tidy, bath and dry, handstrip, puppy. Each with correct timing, pickup instructions, and price.

Dog owners book and pay online

Share your booking link on Facebook, local community groups, and your grooming salon window. Owners select their dog's service and pay by card.

Dogs arrive with prepared owners

Pickup instructions are sent at booking. Reminders go out the day before. Your grooming day runs to the planned schedule.

Ready to get started?

3-day free trial · £29/month after · No commission · Cancel anytime

Questions answered

Common questions

Answers about booking, payments, and getting started with Nextro.

How do dog groomers manage appointments for different breeds?

Create separate services for each combination of dog size and service type — small breed tidy, medium breed full groom, large breed full groom, handstrip, puppy introduction. Each service has the correct duration so your daily schedule is always achievable.

Can dog groomers include pickup and dropoff instructions in their booking system?

Yes. Add preparation notes to each grooming service on your Nextro booking page — arrival window, preparation instructions, what to bring. Owners see this when they book and receive it again in their confirmation email.

What cancellation policy should dog groomers use?

A 24-hour cancellation window is standard. Full refund with more than 24 hours notice; session retained within 24 hours. Given the difficulty of filling last-minute grooming slots, many groomers use a 48-hour window for longer appointments.

Can I sell a grooming package for a dog's annual care through Nextro?

Yes. Sell 4 or 6-groom credit bundles. Owners purchase the pack online and redeem one credit per grooming appointment. It's an effective way to secure regular clients on their recommended grooming cycle.

Does Nextro work for mobile dog groomers with a van-based grooming service?

Yes. Mobile groomers list their services with location preparation notes and travel area information. Clients book and pay online. You manage your travel route separately based on your confirmed bookings.

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