Feature — Reminders
Automated reminders that reduce no-shows
Clients get a confirmation when they book and a reminder before the session. You don't send any of it.
What Nextro sends automatically
Every email goes out automatically when a booking is made. Nothing to configure.
Booking confirmation
The moment a client completes a booking and payment, they receive a confirmation email with all the session details — date, time, location or online join link. Sent automatically, every time.
Session reminder
Before a session, clients receive a reminder email so the appointment stays front of mind. This is one of the most effective ways to reduce no-shows without any manual effort.
Coach notification
When a client books, you receive an email notification so you're never caught off guard by a new booking. Stay informed without having to check your dashboard constantly.
Why reminders matter for personal trainers
Every no-show is a direct hit to your income. Automated reminders are the simplest way to protect against it.
No-shows are expensive for personal trainers
A missed session is a lost hour of income. Unlike a class where other clients fill the space, a no-show in a 1-to-1 PT session means zero revenue for that slot.
Clients forget — even when they mean to come
A client who booked two weeks ago might genuinely forget. A reminder the day before brings the session back to their attention when it's still actionable.
Manual reminders don't scale
Texting every client before every session works when you have five clients. With twenty clients and multiple sessions a week, it becomes its own job. Automation removes this entirely.
Confirmation emails create certainty
A client who receives a confirmation email knows exactly what they've booked — date, time, and where to go. This removes confusion and the “I didn’t know it was confirmed” excuse.
Related
Reduce no-shows without lifting a finger
Set up your booking page and automated reminders go out with every session booked. £9.99/month for the first 50 coaches.
No minimum contract. Cancel anytime.